Privacy Policy

Comments

If you leave a comment, we collect the data shown in the comment form (name, email, comment text), plus your IP address and browser user agent string to help with spam detection. An anonymized hash of your email address may be sent to the Gravatar service to check whether you have a profile picture there; if approved, that picture becomes publicly visible next to your comment. See Gravatar’s own privacy policy for how they handle that data. If you opt in, your name, email, and website may be saved in a cookie so you don’t have to re-enter them on your next comment; this cookie lasts one year.

Phone and Messaging Enquiries

If you contact us by phone or a messaging app about finding a clinic, we receive your phone number or account name and whatever you choose to tell us. Please don’t send medical records, ID documents or photos of your face unless we have explained why they are needed. You can ask us to delete your enquiry details at any time through the contact page.

Analytics

We use a self-hosted analytics plugin (Independent Analytics) to understand traffic to the site. It stores aggregate visit statistics directly in our own server database rather than sending data to a third-party analytics company, and it does not set tracking cookies.

Media

If you upload images to the site (for example, in a comment where that’s supported), avoid uploading images with embedded location data (EXIF GPS) included, since visitors can extract that data from images on the site.

Embedded Content and Outbound Links

Articles on this site may link out to clinics, government data sources, or medical references, including Google Maps and Apple Maps links for clinic locations. Those are third-party sites with their own privacy practices, separate from ours. Links to clinics are not paid placements: this site does not receive referral fees, commissions or any other payment from clinics. See our Commercial Disclosure for details.

How Long We Retain Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically, rather than holding them in a moderation queue. Aggregate analytics data is retained for our own traffic-analysis purposes.

What Rights You Have Over Your Data

If you left a comment or contacted us, you can request an exported file of the personal data we hold about you, or request that we erase it, through the contact page. This doesn’t include data we’re obliged to keep for administrative, legal, or security purposes.

What We Don’t Do

• We don’t sell or rent visitor data to third parties.
• We don’t receive payment from clinics for passing on enquiries.
• We don’t require account registration to read the site.
• We don’t run e-commerce checkout or store payment information.